FAQs
AC2030TN (Plug-In/No Battery) Troubleshooting
Troubleshooting guides are located in each Installation & Operating manual located on our web site in the literature section, Products, …
Which conversion kit do I need?
Please review our link for Conversion Kit Listings
How to find the model & serial number on unit?
The model number identification label, is located in the area where you light the pilot. It is a silver plate,…
Can I repaint my furnace cover?
No. There is no paint on the market that will withstand the high temperatures. Most paints will flake off within…
Can I purchase a new cover for my furnace?
Yes. If your model number is 2509821, 2509822, 2509621(A), 2509622(A), 3509821, 3509822, 3509621(A), 3509622(A), 5009821, 50029822, 5009621(A) or 5009622(A), your…
What is the warranty?
Review our link Your Warranty for details. You may also register your product on-line, please visit our Customer Support Center.
Can you send me a brochure on your products?
Certainly. Just call 909-825-0993, fax 877-486-0136 or e-mail [email protected] your request and we will be happy to send you the…
What color is the furnace?
All models, except the Room Console Heaters, are painted a soft-white. The Room Console Heaters are painted black. The paint…
Where do I locate clearance and installation details?
Installation & Operating guides are located on our web site in the Literature section and are available for download.
Can “Vent-Free” heaters be installed in California?
No.
Are your products approved for sale in Canada?
All products are approved for sale in Canada except our floor furnaces and vent-free equipment.
Does the blower increase efficiency?
Counterflow models, which are equipped with a blower, have higher efficiency levels than the gravity-type models. Adding a blower to…
What accessories are available for my Williams furnace?
Most Williams furnaces have optional blowers, vent kits, side and rear outlet registers and conversion kits. See product literature for…
Can the furnace be converted from LP to natural or natural to LP gas?
All our models produced after 2002 except our Compact Heating System and Vent-Free models may be converted. Review our link…
I have an older model furnace, where do I find a current model number?
Please review our link Obsolete Models that cross-references older model numbers to newer numbers. Also, Williams manufactured furnaces for Dayton, Dearborn, Kenmore,…
