Troubleshooting

Where do I locate troubleshooting information?

Troubleshooting guides are located in each Installation & Operating manual located on our web site in the literature section and…
Which conversion kit do I need?

Please review our link for Conversion Kit Listings
What is causing my Direct-Vent heater pilot to go out?

Please review our link for Tech Tip.
How do I light my pilot?

Watch our short tutorial to help you get your pilot lit. Watch Video
Why is My Vent Switch Tripping?

Please review our link for Why is My Vent Switch Tripping?

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